How governments avoided shutdown of services during lockdown?
Select cases of digital innovation for disaster management during COVID-19 period and way forward for ensuring service continuity.
COVID-19 has been an unprecedented situation in history of mankind. Governments across the world had put many innovations in place quickly. Application of Information Technology are an inevitable issue in any disaster situation such as COVID-19. The crucial role of IT in emergency management and successful experiences in various countries is highlighted in this study.
The trends and way forward for building future government services and areas for technology adoption is identified in report. Appropriate strategic planning will improve response to such outbreaks, mitigate economic losses, and save lives.