How to build a digital government service

  • Course level: Intermediate
  • Categories Course
  • Duration 06h 15m
  • Total Enrolled 1
  • Last Update January 13, 2022



These are interesting times when Governments are moving towards more and more digital services.  People will only choose to use government services digitally if they are far more straightforward and convenient. What does it takes to have a digital service that meets the expectation of citizens?

If you are looking for skill sets, popular methodologies and standards in building services, this is the right course for you. This course will give you an easy access to deep knowledge used by experts in implementing digital services. Ample case studies of successful digital transformations are also provided. 

Using these approaches, no matter what your skills are, you will be able to envisage the digital service implementation in Government.  This course will help you contribute in building great digital services with the skills and understanding gained in this course.

By the end of this course, you will be able to:

Skills you will gain

Agile Phases

Principles & Standards

Digital Skills

  • Flexible Learning

    Learn from anywhere, anytime. There are no deadline restrictions.

  • 100% Online

    Start instantly and learn at your own pace.

  • Duration

    Approximately 6 hours of rich curriculum.

  • Material Includes

    Consulting and Research publications, Video tutorials and expert talks, Case studies.

Who is this Course for?

Course Contributors

Topics for this course

16 Lessons06h 15m

What is a Good Digital Service

Need for a digital government service
Principles of a good digital service
Standards for digital service

Design thinking for public services

Agile for project delivery

Moving project to beta and live stages

Get the digital service skills

About the instructor

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2 Courses

2 students