Digital Government Transformation

  • Course level: Intermediate
  • Categories Course
  • Duration 5h 10m
  • Total Enrolled 1
  • Last Update January 13, 2022



Governments at all levels are undergoing digital transformation in order to deliver government services and programs more efficiently, transparently, and cost-effectively. Today, digital government transformation has become critical for meeting the expectations of modern citizens. 


This course will give you an easy access to deep knowledge used by Government and Digital experts to transform public sector business. We will cover the technology and non-technology aspects of transformation, implementing agile at scale, unifying citizen experiences through design thing, culture and mindset for digital, data driven business decision and enriching policy design. Ample case studies of successful digital transformation are provided.


Using these approaches, no matter what your skills are, you will be able to envisage the process and design changes for digital in Government services. Digital Transformation is an inclusive and participatory exercise, where you will be able to contribute with the skills and understanding gained in this course.

By the end of this course, you will be able to:

Skills you will gain


Design Thinking

Digital Transformation

Digital Mindset

  • Flexible Learning

    Learn from anywhere, anytime. There are no deadline restrictions.

  • 100% Online

    Start instantly and learn at your own pace.

  • Duration

    Approximately 5.5 hours of rich curriculum.

  • Material Includes

    Consulting and Research publications, Video tutorials and expert talks, Case studies.

Who is this Course for?

Course Contributors

What Will I Learn?

  • Understand Agile practices and bring Agile culture of working in your team
  • Stay aware of Digital transformation trends
  • Learn Design Thinking for improved Policy Design
  • Achieve and Sustain Digital Government Transformation at Scale
  • Use Data for improving digital service

Topics for this course

19 Lessons5h 10m

Introduction to Digital Transformation

What is Digital Transformation
Why Government Digital is Hard?00:20:00
Principles of Digital Transformation in Government
Korea’s Journey from e-Government to Digital Government00:11:30
Transformation at Scale
Real World Examples of Digital Transformation00:49:09

Agile culture for Digital Transformation

Digital Transformation is a Journey

Data and Design for Policy Design

About the instructor

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2 Courses

2 students


Material Includes

  • Consulting publications
  • Case Studies
  • Video Tutorials


  • General awareness on need for Digitization

Target Audience

  • e-Governance Consultants
  • Public Servants
  • Service Designers
  • Technology Consultants in e-Governance