Digital Government Transformation
ABOUT THIS COURSE
Governments at all levels are undergoing digital transformation in order to deliver government services and programs more efficiently, transparently, and cost-effectively. Today, digital government transformation has become critical for meeting the expectations of modern citizens.
This course will give you an easy access to deep knowledge used by Government and Digital experts to transform public sector business. We will cover the technology and non-technology aspects of transformation, implementing agile at scale, unifying citizen experiences through design thing, culture and mindset for digital, data driven business decision and enriching policy design. Ample case studies of successful digital transformation are provided.
Using these approaches, no matter what your skills are, you will be able to envisage the process and design changes for digital in Government services. Digital Transformation is an inclusive and participatory exercise, where you will be able to contribute with the skills and understanding gained in this course.
By the end of this course, you will be able to:
Skills you will gain