Since 2003, Division for Public Administration and Development Management (DPADM) has been publishing the United Nations E-Government Survey to share knowledge about global e-government trends and issues, and innovative practices as well as challenges and opportunities for e-government development. The biennial Survey is the only report in the world that assesses the e-government development status of all 193 United Nations Member States. It serves as a tool for decision-makers to identify their areas of strengths and challenges in e-government and to guide e-government policies and strategies.
The Survey is being used as an impartial reference by policy-makers, government officials, United Nations agencies and other global and regional organizations to benchmark e-government development in all regions and guide policy formulation and implementation. The Survey, which is intended for government officials, academics, intergovernmental institutions, civil society organizations, the private sector and citizens at large, is therefore a valuable capacity-building tool used by UNDESA to support Member States in advancing e-government for sustainable development.
“EGDI is used “to measure the readiness and capacity of national institutions to use ICTs to deliver public services” (UNDESA, 2018: page XX).”
We have written a small application to visualize the ranking and indices evaluated on a world map for relative assessment. The country data is available for download at UN website. The python code for the same is available on egovspace Github repository.
The map depicts following rank/ indices:
- E-Government Rank
- E-Government Index
- E-Participation Index
- Online Service Index
- Human Capital Index
- Telecommunication Infrastructure Index
The rank & index may be viewed by selecting from the drop down in below map. (Visualization best viewed on Desktop/ Laptop)
The study also presents results regarding the e-Participation Index (EPI), with Denmark, Finland, and Republic of Korea being the three top level performers in this category.
E-participation is measured based on “(i) e-information – availability of online information; (ii) e-consultation – online public consultations, and (iii) e decision-making – directly involving citizens in decision processes. The Survey assesses the availability of e-participation tools on national government portals for each of the above criteria” (UNDESA, 2018: page 112).
There is a global trend of improvement in this regard. The number of countries with very-high classification in the EPI ranking has doubled when compared to 2016 (from 31 to 62) while less 21 countries are now in the low-EPI level.
The results were made publicly available on 19 July 2018 and show that Europe is the leading continent regarding e-Government development in general. European countries perform better when compared to the Americas, Asia, and Africa. Denmark, Australia, South Korea, UK and Sweden are the top 5 countries on E-Government Development Index.